SERVICES  |  Online Survey
 
In a continuous effort to improve our service to our customers we would appreciate a few moments of you time to participate in this survey.

The feedback will assist us in improving the areas identified by you, as we continuously strive to improve your experience with us.
 
Email Address : (optional)
Full Names : (optional)

5 - Excellent    4 – Good    3 – Average    2 – Poor    1 – Unacceptable

1. Service response
 
5      4      3      2      1

Are you happy with the time taken to attend to your service problem?

(If you answered 1, 2 or 3 please tick the specific area as listed below)

a) Telephone help desk :
b) Technician response time :
c) Machine down time :
d) Other :  
 
2. Training
 
5      4      3      2      1

Have you received sufficient product training?

(If you answered 1, 2 or 3 please tick the specific area as listed below)

a) After sales / user training :
b) Technical :
c) I.T :
d) Other :  
 
3. Product Quality
 
5      4      3      2      1

Are you happy with the quality of the product

(If you answered 1, 2 or 3 please tick the specific area as listed below)

a) Functionality :
b) Reliability :
c) Up to date technology :
d) Other :  
 
4. Communication
 
5      4      3      2      1

Are you happy with the communication from our company?

(If you answered 1, 2 or 3 please tick the specific area as listed below)

a) Sales :
b) Admin :
c) Technical :
d) Other :  

  


 
 
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